Kosher Cell Inc.

Getting Started & Account Basics 5

• Where do I find my Kosher Cell user ID?
• What information should I include when I email support?
• Where is your store and what are the hours?
• Are you open on Friday and Saturday? What about Yom Tov?
• Can I get someone on the phone?

The Gentech Filter App (Update Policy) 5

• What is "Update Policy" and why do I need to do it so often?
• I tapped Update Policy but nothing changed. What now?
• Can the filter be removed in the future if I want it off?
• I sold or gave away my phone — how do I uninstall the Gentech app for the new owner?
• What's the "parental lock" option I saw at checkout?

Adding, Removing & Managing Apps 8

• How do I get a new app added to my phone?
• What kinds of apps can you NOT add?
• I bought app add-ons but only one is showing up. What do I do?
• Can I add apps to a Qin (F30) flip phone?
• Can I add SMS/MMS to a Wonder Talk-Only phone?

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