To help us resolve your issue as quickly as possible, please include:
- The phone model you have
- A contact phone number AND the phone number that you're having an issue with
- A clear description of the issue
- Whatever steps you've already tried
- Your KC user ID (from the Gentech Safe app) if you have a kosher smartphone
- Your order number
If you've sent multiple messages, please consolidate them into one email — it really helps us help you faster.