Orders, Shipping & Returns
We ship Sunday through Thursday. Orders placed Friday or Saturday ship Sunday or Monday at the earliest. Within Lakewood and the wider tristate area, UPS ty...
Mon, Apr 20, 2026 at 5:18 PM
Absolutely. Place the order online and come to our store at 1700 Madison Avenue, Unit 30, Lakewood NJ 08701 between 10:00 AM and 6:00 PM (Sunday–Thursday) t...
Mon, Apr 20, 2026 at 5:18 PM
Yes, as long as the order hasn't shipped yet. Email us right away with your order number and the correct address.
Mon, Apr 20, 2026 at 5:18 PM
If we haven't shipped yet, email us with your order number and the name on the order and we'll cancel and refund it. If the order has already shippe...
Mon, Apr 20, 2026 at 5:18 PM
We're happy to accept returns when the phone, packaging, and all accessories are in new, unused condition.
Email support to start the return.
We&#...
Mon, Apr 20, 2026 at 5:18 PM
Email us right away with your order number and a photo of the box you received. We'll get it sorted — usually with a swap to the correct model.
Mon, Apr 20, 2026 at 5:18 PM
Email us with your order number and tracking number. For lost packages, we work with the carrier to file a claim and then make it right.
Mon, Apr 20, 2026 at 5:18 PM
When an order is canceled, the charge is refunded rather than being prevented in the first place. The refund typically takes a few business days to appear b...
Mon, Apr 20, 2026 at 5:18 PM
Our prices reflect what it costs to fully kosher and stand behind a device — not just the hardware. We're happy to break down what's included on any...
Mon, Apr 20, 2026 at 5:18 PM
Yes, but please be aware:
International shipping can take up to 4 weeks or more
You will likely be charged import duty and VAT by your local customs
...
Mon, Apr 20, 2026 at 5:18 PM